Courses
-
Free
"How to" Guide/One Point Lesson - Basic Brainstorming
A guide to utilizing Basic Brainstorming techniques
-
$10.00
"How to" Guide/One Point Lesson - Derive Sigma Level
Deriving your process Sigma Level - not as difficult as it sounds!
-
$10.00
"How to" Guide/One Point Lesson - Common Baseline Measures
A "How to" Guide to creating and using common baseline measures throughout improvement projects.
-
$10.00
"How to" Guide/One Point Lesson - Voice Of Customer Translation Matrix
When we have gathered customer feedback and we are ready for the next step of using that feedback, the VOC Translation Matrix helps to translate customer feedback into specific, measurable requirements.
-
$10.00
"How to" Guide/One Point Lesson - Tree Diagram
Tree Diagram - Use in Define to understand requirements, in Measure to drill down to measurable levels, in Analyze to understand the root cause, in Improve to drill down to detailed design and in Control to identify the detailed level of monitoring
-
$10.00
"How to" Guide/One point Lesson - RASCI Assignment Matrix
A guide on clarifying roles and responsibilities by using the RASCI Assignment Matrix - Avoid confusion and focus on accountability!