Measures
Measure Selection Exercise
Key Concepts in Measures
Project Objectives and Goals
Data Quality and Accuracy
Key performance indicators (KPIs)
Operational definitions
Course Content:
Introduction to Measures in Lean Six Sigma
Explanation of the importance of selecting appropriate measures for projects.
How measures support data-driven decision-making.
Key Concepts in Measures
Understanding key measurement-related terms and concepts:
Leading and lagging indicators
Key performance indicators (KPIs)
Operational definitions
How these concepts relate to project measures.
Project Objectives and Goals
Defining clear project objectives and goals.
Aligning measures with the project's objectives to ensure relevance.
Selecting Measures
Techniques for identifying the right measures for a Lean Six Sigma project.
The importance of alignment with customer needs and business goals.
Data Collection Methods
Overview of data collection methods and tools (e.g., surveys, observations, process monitoring).
Selecting appropriate data collection methods based on the chosen measures.
Hands-On Measure Selection Exercise
Participants work on selecting measures for sample Lean Six Sigma projects.
Group discussion and feedback on measure selection.
Developing Operational Definitions
The importance of clear and unambiguous definitions for selected measures.
Steps to create operational definitions.
Data Collection Plan
Creating a data collection plan that outlines the who, what, when, and how of data collection.
Ensuring data collection is feasible and sustainable.
Data Quality and Accuracy
Strategies for ensuring data quality, accuracy, and reliability.
Data validation and verification techniques.
Workbook - download and Print, or use digitally to complete tasks and interactive exercises
Multi-voting One Point Lesson
Informal Hypotheses Table One Point Lesson
Fishbone Diagram One Point Lesson
Filter Matrix One Point Lesson
Basic Brainstorming One Point Lesson
Narrated video instruction
Templates to download and utilize at work or at home!
0 Reviews
Riaan is a dynamic leader, coach, facilitator, Lean Six Sigma Master Black Belt with over 20 years of hands-on experience driving business results. Riaan is highly skilled and has worked across diverse industries internationally. With a degree in Chemical Engineering, Riaan started in the major breweries and bakeries in South Africa and was so dedicated to his work that he was often known to take his work home with him.
