Course Content:

Introduction to Detailed Process Mapping
Explanation of detailed process mapping and its role in Lean Six Sigma.
The importance of process understanding in improvement efforts.
Key Concepts in Process Mapping

Review of key concepts:
Process steps and activities
Inputs and outputs
Value-added vs. non-value-added activities
Process owners and stakeholders

Types of Process Maps
Overview of different types of process maps, including flowcharts, swimlane diagrams, and value stream maps.
Choosing the appropriate type for your process.
Creating Detailed Process Maps

Steps to create detailed process maps:
Identifying the process to map
Gathering data and information
Mapping the process steps and activities
Documenting inputs, outputs, and relevant details
Using symbols and conventions

Participants work on mapping a sample process, applying the principles and techniques discussed.
Review and feedback on process maps.

Analyzing Process Maps
Techniques for analyzing process maps to identify inefficiencies, bottlenecks, and waste.
Using process maps to pinpoint areas for improvement.