Fishbone
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Fishbone Diagram Structure and Components
Key Concepts in Root Cause Analysis
Simple problem solving technique
Creating a Fishbone Diagram
Cause-and-effect relationships
Course Content:
Introduction to the Fishbone Diagram
Explanation of the Fishbone Diagram and its significance in Lean Six Sigma.
The role of the Fishbone Diagram in root cause analysis and problem-solving.
Key Concepts in Root Cause Analysis
Understanding key terms and concepts:
Root cause vs. symptoms
Cause-and-effect relationships
Categories of potential causes (6Ms: Manpower, Methods, Materials, Machinery, Measurements, Environment)
How these concepts relate to the Fishbone Diagram.
Fishbone Diagram Structure and Components
Overview of the Fishbone Diagram structure, including the "head" (problem statement) and "bones" (categories of causes).
Common categories used in Lean Six Sigma Fishbone Diagrams.
Creating a Fishbone Diagram
Step-by-step instructions for creating a Fishbone Diagram:
Identifying the problem or effect
Selecting appropriate categories
Brainstorming potential causes
Organizing causes on the diagram
Adding details and specifics
Hands-On Fishbone Diagram Exercise
Participants work on creating Fishbone Diagrams for sample problems or scenarios.
Review and discussion of the diagrams.
Workbook - download and Print, or use digitally to complete tasks and interactive exercises
Basic Brainstorming - One Point Lesson
Filter Matrix One Point Lesson
Fishbone Diagram One Point Lesson
Informal Hypotheses Table One Point Lesson
Multi-voting - One Point Lesson
Fishbone Templates
Narrated video instruction
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Riaan is a dynamic leader, coach, facilitator, Lean Six Sigma Master Black Belt with over 20 years of hands-on experience driving business results. Riaan is highly skilled and has worked across diverse industries internationally. With a degree in Chemical Engineering, Riaan started in the major breweries and bakeries in South Africa and was so dedicated to his work that he was often known to take his work home with him.
